Contact

En Route Spokane was written by Jean-Paul Larocque, who is also operating the site and maintaining its database. The Spokane Transit Authority has graciously provided to me the data for their bus routes, but they are in no other way connected to En Route.

Via e-mail:
jpl-spokane@enroutesystems.com — please put "En Route" in the Subject line of your message.
Via instant messaging:
piranha@thoughtcrime.us (Jabber/XMPP services)

Commercial enquiries

Interested in seeing the En Route trip planner deployed for your transit agency? Visit enroutesystems.com for information on what we can do for you. Or reach us at 1-888-580-8855.

Don't work for your local transit agency, but love the concept of online trip planning and want a trip planner for your town? We're interested in hearing from you, too!

Why this trip?

En Route tries to give the best trip, as explained in the Help page. If you're confused about a trip that En Route returned, or you think it could be improved, please read the Help page, and then get in touch with me. Be sure to copy the full web address of the trip page, and then describe your question or concern about the trip result. Particularly, if you have another path in mind and you're wondering why En Route didn't select it, please explain the path.

I'll do my best to look into each question. If I believe En Route was in error, I'll try fixing the problem. Otherwise, I'll explain why En Route chose the itinerary that it did, and I'll try to help you plan a better trip.